MAKING A CLAIM
How We Help You
- We lodge the claim with your insurance company
- We arrange for an assessor to be appointed if necessary
- We help you with paperwork and completing claim forms
- We support you through the entire claims process
- We keep you up to date with progress of the claim
- We work to ensure you get the best possible result for your claim
MAKING A CLAIM
What You Must Do
- Immediately contact emergency services if there is a life threatening emergency
- Perform a make safe to any damaged property to stop further loss from occurring. Arrange for a qualified contractor to do this if necessary
- Notify Matrix Insurance Group of the claim within 24 hours
- If machinery which is critical to your business fails then make arrangements within business hours to locate replacement plant or services
- Remove property which could be exposed to further damage or loss
- Keep in mind that no repairs are authorised until you have approval from your insurer
Looking to Make a Claim?
Please complete and return either of the below forms to claims@matrixinsurance.com.au
Contact a Claims Expert
Contact Matrix Insurance today on (08) 6555 7742 to speak to a claims expert.
